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Using mass psychology to develop corporate and political persuasive messages. Edward L. Bernays influenced the evolution of the public relations field and in-turn the times he lived in from World War I through the start of the Information Age. This paper looks at Bernays' career and legacy. It considers how Bernays' work was influenced by his uncle Sigmund Freud. Also it looks at Bernays' role in helping the development of consumer capitalism. Finally the paper discusses Bernays' legacy as a pioneering genius in the field of public relations, but also the criticism that Bernays was an elitist willing to abuse the powers of mass persuasion.
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Running head: THE CAREER AND TIMES OF EDWARD L. BERNAYS
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The Career, Times, and Legacy of Edward L. Bernays
Frank Fletcher, Ed.D./MBA
September 21, 2014
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Abstract
Using mass psychology to develop corporate and political persuasive messages. Edward L.
Bernays influenced the evolution of the public relations field and in-turn the times he lived in
from World War I through the start of the Information Age. This paper looks at Bernays' career
and legacy. It considers how Bernays' work was influenced by his uncle Sigmund Freud. Also it
looks at Bernays' role in helping the development of consumer capitalism. Finally the paper
discusses Bernays' legacy as a pioneering genius in the field of public relations, but also the
criticism that Bernays was an elitist willing to abuse the powers of mass persuasion.
.
THE CAREER AND TIMES OF EDWARD L. BERNAYS
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The Career and Times of Edward L. Bernays
Edward L. Bernays, considered by some the "Father of Public Relations," died in 1995 at
age of 103. His obituary in the New York Times observed that depending on your point of view,
he was "either a benefactor of the human race or someone who had a lot to answer for." While
Bernays identified himself as a public relations counselor, his detractors described him as a
glorified press agent or an "evil puppet master." (1995, March 10). Regardless, by using mass
psychology to develop corporate and political persuasive messages, the nephew of Sigmund
Freud, taught generations how to sway public opinion and was recognized by Life Magazine as
one of the most influential
Americans of the 20
th
Century (1990, September 1).
This paper examines his career and times, his influence on the field of public
relations, and in-turn how public relations influenced our world from the end of World War
I through the Information Age. It explores the theories and techniques Bernays' developed
and how he used them in various campaigns. Finally, Bernays' legacy is considered.
Bernays & Freud
More than a hundred years ago, Freud uncovered "primitive, sexual, and aggressive
forces hidden deep inside the minds of all human beings," according to Adam Curtis, who
directed "The Century of Self." (2002) From this understanding of the subconscious came a new
concept of "self" and in-turn new ideas on how to satisfy people's inner selfish desires and
ultimately control the masses. Curtis contends that overtime Freud's work lead to the rise of
today's "political spin doctors, marketing moguls, and society's belief that the pursuit of
satisfaction and happiness is man's ultimate goal." (2002)
THE CAREER AND TIMES OF EDWARD L. BERNAYS
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Edward Bernays took what his uncle (Sigmund Freud) developed and applied it to public
relations. He was among the first to understand the implications of the subconscious mind and
how this knowledge can be used to sell products and ideas. He advised American organizations
how to link mass produced products to people unconscious desires. This immediately set
Bernays apart from his public relations peers.
For Bernays public relations was a social science and its practitioners need to apply the
concepts and techniques of psychology, sociology, and similar disciplines to their work. His
campaigns were built on research and he brought social sciences into the board room. Then,
through his many publications, went on to teach generations how to sway public opinion.
Significant Career
The Guardian in their obituary for Bernays, noted that during his career he had provided
public relations counsel to: "[President Dwight] Eisenhower, Thomas Edison, Henry Ford,
Enrico Caruso ("He called him Bernaysie"), Jan Masaryk, Nijinsky, Samuel Goldwyn and
Eleanor Roosevelt." They also reported that he "is said to have turned down Hitler and Franco,
and to have had some 350 clients during his career, from government departments to labour
[labor] unions, educational institutions to large corporations." (Smith, 2001, March 16). The
results of his work impacted breakfast food, smoking, race relations, politics, and war.
Bernays promoted his clients using - what he termed - "the science of ballyhoo." Which
combined modern public relations techniques and traditional press agentry. It included "pseudo-
event(s);" [events staged for the media], testimony of "third party authorities" and the "tie-in(s)."
Believing that people are more willing to accept the opinion of independent authorities, Bernays
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often put experts out front to support his cause. Also employing the tie-in, where he would use
one venue to promote another product. Adam Curtis, in the Century of Self (2002) illustrates:
When Bernays was employed by William Randolph Hurst to promote his new
women's magazines, and Bernays glamorized them by placing articles and
advertisements that linked products made by others of his clients to famous film
stars like Clara Bow, who was also his client. Bernays also began the practice of
product placement in movies and he dressed the stars at the films premieres with
clothes and jewelry from other firms he represented.
Before Bernays counseled Beech-Nut Packing Company, bacon was traditionally served
at lunch or at the evening meal. In a campaign to boost bacon sales for this firm, Bernays first
commissioned a study of American's eating habits. Then using the third party authority
technique, he found a doctor who advised that a bigger breakfast was better than the traditional
one of just toast and coffee. Since, according to this physician, during the night the body lost
energy which needs to be replaced.
Bernays then forwarded that physician's recommendation to over 5,000 physicians (along
with a publicity packet for Beech-Net bacon). Doctors started recommending bacon and eggs for
breakfast. Then their patients would pass this recommendation on to others via word of mouth.
As bacon and eggs became the American breakfast, sales for bacon soared.
In a campaign to increase cigarette sales to women for American Tobacco Company,
Bernays' designed a campaign to overcome the then public taboo of women smoking in public.
Bernays' commissioned a study by psychoanalyst A. A. Brill to find out how women felt about
smoking. Brill concluded, for women cigarettes were a phallic symbol and smoking represented
a challenge to men's power. Challenging men's power then became the cornerstone of the public
relations campaign and "Torches of Freedom Parade" was organized.
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The "Torches of Freedom Parade" took place during the traditional Easter Parade on Fifth
Avenue in New York City in 1929. Bernays using a list of debutants - complied by the editor of
Vogue magazine - recruited them suggesting that lighting up cigarettes and smoking would
contribute to the crusade for women's rights. According to Allan Brand (2007), Bernays' was
careful when picking women to march because "while they should be good looking, they should
not look too model-y". The pseudo-event was a great public relations success and was covered
widely and helped increase the sales of cigarettes to women.
In 1920, civil rights lawyer and founder of the National Association for the Advancement
of Colored People (NAACP) - Arthur Barnette Spingarn - engaged Bernays to handle the
publicity for the organization's Convention in Atlanta. The publicity effort highlighted the
contribution of blacks to Southern society and that the civil rights movement was underway. The
Conference was held without incident and its proceeding received coverage in leading
newspapers. "For the first time in the history of the country," Bernays said, "under the dateline of
the South's industrial metropolis, news was published throughout the country alerting the people
of the United States that whites and Negroes alike were seeking new status for the Negro." (The
Museum of Public Relations, 2014)
Bernays managed one of the first overt media acts for a president. In advance of the 1924
election, he was hired to improve Calvin Coolidge's public image. To display Coolidge's "warm,
sympathetic personality," Bernays organized a breakfast with Al Jolson and 40 other Broadway
performers at the White House. According to Museum of Public Relations this celebrity star
power worked and newspaper headlines reported, "Actor Eats Cake with the
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Coolidges...President Nearly Laughs...Guests Crack Dignified Jokes, Sing Songs and Pledge To
Support Coolidge." (The Museum of Public Relations, 2014).
Bernays later work for United Fruit Company and the U.S. Government resulted in the
overthrow of the democratically elected president of Guatemala. Branding President Jacobo
Arbenz Guzman as a Communist lead directly to the 1954 Guatemalan coup d'état supported by
the U.S. Government, so United Fruit Company could maintain control of the country as a
"Banana Republic" exploiting workers to export cheap product for the market.
Evolution of the Public Relations Field in the early 20th Century American
From the mid-1800s onwards, U.S. business grew rapidly and a consolidation of wealth
and power resulted. However, businesses was accused of abusing this power and the public, at
the turn of the 1900s, became distrustful of corporations. In-turn the public started to favor new
laws and regulations to halt the abuse. American corporations realized that to head off
government regulations they needed to better control their public image and build positive
relationships with the press.
Many historians of the public relations field see this as a move from an era of publicity to
one of information. A move from one way communication to two way communication. George
V. S. Michaelis, in 1900, established the Publicity Bureau in Boston. The agency used fact-
finding publicity and personal contact to push their clients' position, but kept its connection to
them a secret. The first corporate press relations office was established by Westinghouse Electric
Company in 1889.
Arthur W. Page, Vice President for Public Relations of American Telephone and
Telegraph Company (AT&T) considered the father of American corporate public relations for his
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work at that firm between 1927 and 1946. He promoted the idea the all in employees shared in
the public relations responsibility, not just the assigned staff. He also believed that the public
relations staff had to be the company's conscience. (http://www.prmuseum.com, 2006). He
identified seven essential principles that all public relations professionals should follow: Tell the
truth, Prove it with action, Listen to the customer, Conduct public relations as if the whole
company depends on it, Realize a company's true character is expressed by its people, and
Remain calm, patient and good-humored. (The Page Principles, 2014)
Ivy Lee is considered public relations first professional practitioner, during the early 20th
Century. Lee moved from journalism to handling press relations for Standard Oil and railroad
companies. Following a period "of the public be dammed," Lee created the modern press release,
prescribed a public relations "Statements of Principles," and helped to usher in a new two way
communication approach. Lee is credited with making US businessmen more communicative
about their affairs.
Lee became publicity counsel to John D. Rockefeller. He handled public relations after
14 striking miners were shot dead by the National Guard, at a mine owned by Rockefeller in
Ludlow, Colorado. Commonly referred to as the "Ludlow Massacre," a national scandal, it was a
historic confrontations between capital and labor. Lee spun-Rockerfeller's story, that the miners
were responsible for the violence. Through the course of his career, Lee created the "Breakfast of
Champions" slogan for Wheaties and the symbol of Betty Crocker.
During World War I, Lee, Bernays, and Walter Lippmann (noted American journalist and
author) were employed by the US propaganda agency, the Committee on Public Information
(CPI) [also referred to as the Creel Commission]. It was the first large scale propaganda
THE CAREER AND TIMES OF EDWARD L. BERNAYS
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campaign. Promoting America's role in the war and working to reduce German morale. President
Woodrow Wilson commissioned it at the start of war and it was the President's alternative to
press censorship, a concept being advanced by the U.S. military. According to Bruce Pinkleton
(1994), "the CPI demonstrated the ability of propaganda and publicity to shape public opinion."
(p. 239)
Propaganda
Bernays sees propaganda central to a democratic society. In 1936, he said: "Propaganda is
an important tool of social evolution and change. Propaganda makes it possible for minority
ideas to become effective more quickly." (Bernays, 1928) Even if some aspects of the
propaganda model may be criticized such as "the manipulation of the news," because of its
potential for misuse, propaganda however, still remains an essential part of our everyday lives
(Bernays, 1928, p. 39).
Bernays, as did Freud and Lippmann, understood that man is not a rational being and is
subject to herd mentality. Bernays says that our mind is the greatest barrier between us and the
facts, because we tend to see events through the prism of group reaction. Fearing, not being
included in the group, makes us sensitive to its power. Lippmann, in Public Opinion (1922), felt
that a limitation of democracy was the ill-informed public that was subject to irrational impulses.
Likewise for Lippmann, public opinion is collectively made up by what the masses "pictures of
themselves, of others, of their needs, purposes, and relationship" (p. 18). As an alternative,
Lippmann proposed a "committees of wise men,; who would use propaganda and lobbying
needed to manage each aspect of daily life,
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In Crystallizing Public Opinion (1923), Bernays acknowledged Walter Lippmann's
influence on his work. Both believing that since man was conformist and malleable mankind
needed assistance to guide his decision making. Lippmann called on the leading societal
institutions to help educate both journalists and the public. Bernays' own candidate for the task,
"unsurprisingly, was the public relations counselor who was trained, after all, to understand the
public mind." (Galber, 1995, December 31).
In the Engineering of Consent (1947) Bernays says an important element in democratic
society is the conscious and intelligent manipulation of the organized habits and opinions of the
masses. The manipulators, being the invisible government, which is the true ruling power of our
society. Bernays points out Propaganda (1928), that while in theory every citizen makes up his
or her own mind on both public and private matters, in practice however the data collection and
research needed would be in the end inconclusive (Bernays, 1928). For that reason we the
citizens have appointed "an ethical teacher, minister, our favorite essayist or a prevailing public
opinion" to direct our attention to the appropriate matters (Bernays, 1928, p. 38). Bernays argues
that although every citizen "buys the best and cheapest commodities offered him on the market"
it would be impossible to do so if each citizen had to rely on his or her own product research
(Bernays, 1928, p. 39).
In regards to "the new propaganda" Bernays speaks of the rise of power for the common
people, how political power transcends from economic power and how the technologies from the
industrial Revolution especially the idea of universal or public schooling took power away from
the bourgeoisie (Bernays, 1928, p. 48). However, for all the power gained by the common people
an elite few realized how to captivate it, so as to use it as they see fit through what Bernays refers
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to as " the executive arm of the invisible government", also known as propaganda (Bernays,
1928, p. 48).
He points however; that propaganda is in itself neither either positive or negative, good
nor evil, rather it is simply a tool that can be used for either intention. The initial implications of
"universal literacy" were surely positive. With the ability to read every man would have an equal
opportunity for not only a better wellbeing, but the opportunity to rule as well. Conversely,
instead of giving the common man his voice, universal literacy allowed for the digestion of and
regurgitation of social, economic, political and religious doctrines and viewpoints. These things
are not to be confused with the term propaganda, at least not how it was originally intended.
Methods of selling products, according to Johnny Boss, stem from the psychoanalytical
idea of tapping into the unconscious and appealing to repressed desires, sublimating them
through buying power and promises of personal fulfilment, empowerment, pleasure and strength
through expenditure. Our identities are defined by what we buy and consumer trends are directly
tied to the herd man's herd instincts. We find our identities in what we buy and express our self
through the commodities we own. (Boss, 2011)
According to Bernays, the "molders of public opinion" include not the men who run our
country or financial, religious and educational institutions but those men who run in hidden
circles advising them. These molders of public opinion also constitute the invisible government
influencing the minutest details of our lives (Bernays, 1928). This is similar to Lippmann's
(1922), view of propagandist as a "group of men who can prevent independent access to the
event, arrange the news of it to suit their purpose" (p. 42).
THE CAREER AND TIMES OF EDWARD L. BERNAYS
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Bernays however, clarifies that the public relations counsel is not an "ad man' but he will
counsel the advertising agency also employed by his client to assist them in pushing their
(mutual) client's agenda. However, his concerns lie in (Bernays, 1928, p. 65) whether he can
convince the public to buy into his clients' ideal.
Consumer Capitalism
World War I's demand for goods further expanded America's industrial capacity. The
country emerged from the war both rich and powerful. However - as the war ended - business
was concerned about the dangers of overproduction and that supply might pass demand. In this
period, Sharon Beder (2004) notes that production increased by 12 to 14 times in the US, while
the population only increased three times. Expanding consumption was necessary to ensure that
demand would keep-up with supply.
Consumer goods of all kinds became available after the war. Competitive mass
advertising "which stressed product imagery and product personality" replaced the advertising of
just product information, according to W.E Biernatzki (2001). The successful techniques of
American War propaganda were now converted for peacetime selling. Value of products was
determined by desire and less by need. The new Consumer capitalism "functioned on the basic
economic paradigm of supply and demand, but without regard to a product's intrinsic value."
(Boss, 2011)
In the early 20's, financed by New York Investment Banks, chain department stores were
developed across America as outlets for mass produced goods. A new type of customer was
being sought and by 1929 advertising expenditures increased by five times from 1914. Bernays
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and others began to create many of the techniques of mass consumer persuasion that we now live
with
Between 1920 and 1929, according to Stanley Buder, (2009) "production nearly doubled
as demand rose to meet output." (p. 235) Advertising, marketing, and public relations developed
as industries and the "invisible government" who used psychology to manipulate the selling of
commodities. While the standard economic model has the consumer choosing from the available
product, "however, firms often decided which goods were most profitable to produce and then
employed marketing to convince consumers to buy them." Products defined lifestyles and
essentially, advertising guided consumers as to "taste, social correctness, and psychological
satisfaction.' (Buder, p. 235)
Consumer capitalism mastered the manipulation of the psyche and the practices of
advertising, marketing, and public relations turned into an industry by themselves. Since he
believed that manipulation by the invisible government was central to a democratic society,
Bernays saw all these developments in a positive light. The advertising and marketing industries
developed tried and tested techniques of selling commodities. (Boss, 2011)
In Manipulating Public Opinion (1928), Bernays wrote: "This is an age of mass
production. In the mass production of materials a broad technique has been developed and
applied to their distribution. In this age, too, there must be a technique for the mass distribution
of ideas." In This Business of Propaganda (1928), he argued that a public relations counsel "must
never accept a retainer or assume a position which puts his duty to the groups he represents
above his duty to society." In practice, of the masses. It is they who pull the wires which control
the public mind.
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Public policy supported the creation of this post-World War I consumerism.
Consumerism became "a new vehicle for delivering the traditional American promises of
democracy and egalitarianism" (Cohen, 1998, p. 111). In American there was fundamental
economic shift during the 1920s. As families spent a declining proportion of their income on
necessities they increased their spending on new consumer products..
The concept "consumer culture" refers to the dominant mode of consumption that is
structured by the collective actions of firms in their marketing activities. To work properly,
capitalism requires a symbiotic relationship between market prerogatives and the cultural
frameworks that orient how people understand and interact with the market's offerings. The
cultural structuring of consumption maintains political support for the market system, expands
markets, and increases industry profits
Controversy
"Much of Bernays' reputation today stems from his persistent public relations campaign
to build his own reputation as "America's No. 1 Publicist." During his active years, many of his
peers in the industry were offended by Bernays' continuous self-promotion. According to Cutlip,
"Bernays was a brilliant person who had a spectacular career, but, to use an old-fashioned word,
he was a braggart."
Bernays' detractors called him a glorified press agent at best, a young Machiavelli at
worst. He preferred the more majestic appellation "public relations counselor," but the title was
at once too august for the kinds of chicanery Bernays practiced and too modest for its impact. As
the father of modern public relations, he not only taught generations of persuaders how to sway
public opinion, whether in the service of selling a product or electing a candidate, but he was, in
THE CAREER AND TIMES OF EDWARD L. BERNAYS
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the cultural historian Ann Douglas's words, the man "who orchestrated the commercialization of
a culture."
Since Bernays fancied himself not just the pioneer but the conscience of his profession,
the section on American Tobacco is especially damaging to his reputation. As Tye documents, by
the early 1930's Bernays was privy to studies linking smoking and cancer. These early warnings
about tobacco's effect on health led him to tout smoking as soothing to the throat and good for a
trim waistline. As he hypocritically seduced American women into smoking, he was trying to
wean his own wife from the nasty habit. His daughter Anne Bernays, the novelist, recalls that
whenever he discovered a pack of his wife's Parliaments, ''he'd pull them all out and just snap
them like bones, just snap them in half and throw them in the toilet. He hated her smoking.'' One
merit of Tye's book is the tough, unsparing way it debunks Bernays's pretensions to superior
morality.
According to Bernays, it was Hill's idea to tout cigarettes as a low-calorie alternative to
sweets. Bernays orchestrated a campaign that equated cigarettes with slenderness, grace, and
beauty. He enlisted third-party "experts" to warn against the adverse effects of desserts, in terms
of both weight gain and tooth decay, and to declare that cigarettes were a great alternative and
could do everything from clean your teeth to make you a better dancer. Bernays's staff even
distributed menus that substituted cigarettes for desserts. Despite some backlash against Bernays
and American Tobacco, Hill wrote to Bernays in December 1928 that the company's revenue was
up by thirty-two million dollars that year and that sales of Lucky Strikes had increased more than
those of all other brands combined.
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Even so, Hill was still dissatisfied with the number of women smokers in 1929. His
insistence that Bernays come up with a way to get women to smoke outdoors as well as indoors
led to the PR man's most notorious staged event. Bernays obtained a list of New York City
debutantes and invited each one to join other women demonstrating their support for the equality
of the sexes by walking together in the city's Easter Parade on Fifth Avenue in 1929. Additional
women were recruited through ads signed by prominent local advocates of women's rights. All
the information stressed that as the women walked, they would light symbols of equality, their
"torches of freedom"—cigarettes.
The carefully scripted event went without a hitch, despite fewer than a dozen women
showing up. Photos of them—defiant, stylishly dressed female smokers making their way
through the parade—were published across the country, and several "torches of freedom"
marches followed in support. Women, in other words, took the bait and proclaimed their
determination to squelch the old taboo against smoking as the start of a movement to establish
their equality with men.
Recounting the event in The Father of Spin, author Larry Tye explains that Bernays
almost always failed to point out that the campaign was funded by American Tobacco and that
letters used to recruit participants never mentioned the source of the idea or the funding behind
it. Ironically, Bernays, who lived to be 103, supposedly never smoked and once admitted that he
did not like the taste of tobacco. "I prefer chocolate," he said.
Bernays, better than anyone, demonstrated the successful adaptation of wartime PR and
propaganda techniques for use in postwar and depression-era America, but these increasingly
brazen efforts did not go unnoticed or unopposed. Between 1937 and 1942, the Institute for
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Propaganda Analysis worked to expose domestic propaganda that the group considered a
potential threat to American democracy. Although the name itself sounds like propaganda, the
IPA was a legitimate organization, created "to teach people how to think rather than what to
think." Made up mostly of social scientists and journalists, it published newsletters that
"examined and exposed manipulative practices by advertisers, businesses, governments, and
other organizations" and sponsored related programs within high schools, colleges, and civic
groups. It had no political affiliation.
In his autobiography, titled Biography of an Idea, Bernays recalls a dinner at his home in
1933 where "Karl von Weigand, foreign correspondent of the Hearst newspapers, an old hand at
interpreting Europe and just returned from Germany, was telling us about Goebbels and his
propaganda plans to consolidate Nazi power. Goebbels had shown Weigand his propaganda
library, the best Weigand had ever seen. Goebbels, said Weigand, was using my book
Crystallizing Public Opinion as a basis for his destructive campaign against the Jews of
Germany. This shocked me. … Obviously the attack on the Jews convinced him that show-
business techniques could be applied to corporate clients. As he later wrote, "I could create
events and circumstances from which favorable publicity would stem."
Bernays defended his activities not only as honorable but as essential to the democratic
process. He was, he said, simply sending ideas into the marketplace, where the public could
accept or reject them. But for all his professions of faith in democracy, he actually harbored deep
suspicions of the public he courted.
Use of mass psychology—whether for public or commercial purposes—also drew
criticism at a time when, especially in Europe, totalitarian propaganda had become rampant.
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Bernays was aware that his theories were read by Goebbels, and later acknowledged that he
knew it was possible to misuse his methodology. However, he defended his methods as crucial
for helping minorities make their views heard and, in doing so, guiding the majority's formation
of widely-held opinions for the greater good of a democratic society.
In his political and commercial PR work, Bernays used the social sciences to understand
and motivate consumer behavior. To that end, he famously employed psychoanalysis. One
example was his well-known campaign for American Tobacco. To increase sales, the campaign
encouraged women to smoke publicly alongside men—something that was frowned upon (or
even illegal) in many states at the time. Bernays turned to Austrian-American psychoanalyst
Abraham Brill for advice on what could motivate women to smoke. Brill thought that women
wanted to smoke, but were held back by the widely-held belief that cigarettes "titillate[d] the
erogenous zones of the lips" (Interview with Edward Bernays)—a taboo that Brill suggested
could be overcome if smoking was linked to women's emancipation and gender equality. Eagerly
making use of this suggestion, Bernays enlisted a group of female debutantes to smoke in the
1929 Easter Parade, calling cigarettes "torches of freedom" and ensuring that the gathering
received prominent press coverage. Bernays later stressed that he was unaware of the health-
damaging effects of cigarettes at the time, and even campaigned against them in the 1960s.
Legacy
Though claims that Bernays was the "founding father" of public relations may go too far,
he was nevertheless one of the first to employ its techniques for businesses instead of
governments. Furthermore, as a lecturer at New York University in 1923, he became the first
instructor of PR. His oeuvre includes fifteen books and more than three hundred articles, some of
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which are still considered foundational works for the study of public relations. Bernays gained
further recognition through his involvement with the 1929 campaign "Light's Golden Jubilee,"
which urged Americans to switch on their lights at the exact same moment to celebrate fifty
years of Edison's lightbulb. The nation-wide campaign for the General Electric Company and
Henry Ford attracted the participation of many celebrities and was widely broadcasted.
While the public was often unaware that Bernays stood behind many of the events he
orchestrated, the campaigns in which he was involved made his ideas and the interests of his
clients well-known to a broad audience. Moreover, the psychological ideas that influenced his
strategies and were expressed in his writings traveled back to Europe, having been turned into
marketing instruments.
Still, his legacy remains contested. In the early years of his career, Bernays stressed that a
public relations counsel should work towards liberating the consumer from "her" choices and
saw it necessary to inform the consumer of better ones. However, later in his writings this notion
does not appear anymore. All in all, he defended his work and viewpoints on the "engineering of
consent" by claiming that public relations would provide journalists, customers, and citizens with
"truthful, accurate and verifiable news" to help them make better decisions (Bernays 1923, p.
182). He claimed it was the only way for minority opinions to be heard. Yet due to the nature of
his ideas as well as the goods and ideas for which he developed campaigns, Edward L. Bernays'
influence on the field of PR remains subject to heated debate. While some think of him as a
pioneering genius in his field, he has often been criticized and accused of being an elitist willing
to abuse the powers of mass persuasion. Despite having published his memoirs in 1965, Bernays
lived to the age of 103—and reportedly worked until he was 100—before dying in 1995.
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Topics: Public Relations Press Release Media Propaganda Bernays.... (n.d.). Public Relations
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India - a land of vast cultural & linguistic diversity, where 'word of mouth' plays a crucial role in building brands. Public Relations have strongly emerged as an indispensable function for protecting and enhancing reputation. With 70% population of the nation living within the rural or semi-urban geographies, and nearly 34% of the same, annually migrating to urban cities in search of a better livelihood and employment, the role of regional Public Relations becomes more intrinsic to "Integrated Communications and Marketing strategies" for brands. The research paper attempts to understand the following: a) Evolution of consumer consumption and engagement through the lens of regional Public Relations in India. b) Introduction of the concept of G-LO-RI: Global – Local-Regional. c) Challenges faced by professionals/ agencies. The research aims to emphasize the need and importance of regional Public Relations. With the help of in-depth interviews and secondary data, the research will deduce the opportunities and scope to grow in this unorganized and untapped regional territories pan India. The research paper has considered variables - demographic factors, purchasing power, access and dissemination of information and news, effects of social channels and influencers, regional content consumption patterns, and urbanization. The qualitative study of these factors aims to share an outlook and future of regional Public Relations in India. As per existing information available at the time of drafting this research paper, there was no such material or reporting evidence in the context of the role and relevance of regional Public Relations in India. This research paper aims to highlight the current ecosystem, gaps, and key findings and showcase the importance, growth, and challenges of regional Public Relations in India. Interpretations/Implications: This study found that the Regional Public Relations industry has grown multi-folds in the past two decades. There have been many contributing factors instrumental towards this growth size, scale, and reach. This study included a mix of national public relations agency professionals and regional Public Relations agency owners/founders. They shared their journey and explained the concept, growth and evolution, agency revenue model, team size, opportunities, and challenges on the whole. The level of growth is varied region-wise, while Western, Northern, and Southern regions are hot spots of growth of regional Public Relations business, Eastern and North-East region remain a potential growth market. It was also observed that the affiliate model or the associate model of business is prevalent in the industry. The upcoming trends and practices were also discussed with the participants. The agencies have relied heavily on traditional media for a long time, but there is a gradual shift towards creating more digital content, which is data-driven. In due course of the study, it was evident that industry spending differed from one region to another. FMCG, followed by Automobile and Telecom, were the front runners in spends on regional Public Relations, Government and Education sectors have also caught up. The variation is observed due to the general demand and supply rule and socio-cultural factors, including language, customs, lifestyles & values, playing a crucial role. The researcher also came across some looming challenges that the industry currently faces, and recommendations have also been shared at the end of this paper.
ResearchGate has not been able to resolve any references for this publication.
Source: https://www.researchgate.net/publication/311646708_The_Life_and_Times_of_Edward_Bernays
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